Client handovers
For agencies and vendors who build software for clients, and for the clients who take it over.
When an agency hands a system to a client, or a client moves to a new vendor, the code moves easily. The decisions behind it rarely do.
For agencies
- Hand over each business rule with its reason, owner and approval, not only the repository.
- Show the client which rules came from their own requests, and when they approved them.
- Reduce the support calls that start with “why does it do this?”
For clients
- Take over a system with the reasons attached.
- See which rules your team decided and which the vendor chose.
- Keep the memory when you change vendors.
How it works
The agency runs AppThentic on the project during the build. Questions go to the people on both sides who decided each rule. At handover, the client receives the rules and their evidence, and ownership moves to the client’s team.